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Real engineers, not bots. Whether you have a question before buying or need urgent technical help — our team in Miami is ready.
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Technical Support Channels
Have Questions?
The most frequently asked questions from our clients — answered.
Most hosting and VPS services are activated instantly after payment. Dedicated servers are provisioned within 24–48 hours. You'll receive your credentials by email the moment setup is complete — no waiting for business hours.
Yes. We migrate your existing website from any host completely free — files, databases, DNS records and emails. Our technical team handles everything, and your site stays live throughout the process. Most migrations complete within 24 hours.
Yes, absolutely. Our team of engineers is available every hour of every day — weekends and holidays included. Average first response is under 15 minutes. We don't use bots or outsourced support queues: every ticket goes to a real engineer who knows our infrastructure.
Absolutely. You can upgrade or change your plan anytime through your client area. For hosting and VPS, upgrades are instant and seamless with zero downtime. For dedicated servers, our team coordinates the upgrade to ensure continuity of service.
Yes. All plans include a 30-day money-back guarantee. If you're not satisfied within the first 30 days for any reason, contact our billing team and we'll refund 100% of what you paid — no questions asked.
Yes. Our team provides full technical support in both English and Spanish. We serve clients across North America, Latin America and the Caribbean, and our support staff is bilingual to serve you in your preferred language.
Ready to Get Started?
Our team is waiting to help you find the perfect solution for your digital project. From $2.60/mo web hosting to enterprise bare metal dedicated servers.
